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Shipping cost includes a small handling fee to cover the packaging supplies and Delivery Confirmation...

If you are buying a few items from my store, please let me know as I may be able to ship everything in one package and reduce your shipping cost.

As with any other product, if you are allergic to any ingredient included in one of my products - do not use it.
* I reserve the right to postpone the shipping of my products due to weather conditions...

***I will NOT ship my lightly perfumed solid lotions during hot weather as the delicate aromas from the flowers and herbs... can be hurt from the heat.

* My lip and body balms may melt somewhat during warm weather and may need to be put in the fridge to firm up but the quality will be fine as this product is not worn for it's scent - so DO NOT ORDER them in warm weather if the possibility of the above bothers you.
Also, do not keep my lip balms, body balms, or perfumes... in your car or anywhere else where they could be exposed to heat or the sun - they will melt.

***Perfumes are best used within 3 months of purchase***

***Lip/Body Balms are best used within 5 months of purchase***

***My products must be stored in a dry and cool environment***
Again - there are no returns, exchanges or refunds... and your completing of an order indicates that you understand and agree to the terms of this store.

~About vintage jewelry:
*At times, rhinestones (or other stones) may come loose and fall out during shipment due to the delicate prongs or to the age of the glue if glued. The best jewelry glue that most vintage jewelry collectors recommend to affix them again is Gs Hypo cement.
A vintage strung necklace should be restrung prior to being worn since old fibers decay over decades and may break if worn in that state, risking loss of beads, clasp, or findings.

* I only ship to the address that is recorded in the PayPal checkout form. Gift orders can be sent to someone other than to your own name and address IF that is the address that you put on the form AND put a little note in the box letting me know any relevant details.
* I now accept USPS postal money orders as payment, but must have ASAP (3 days or less or I must cancel your order). I will wait until I receive your payment AND make sure it is cleared by my bank before I will send out your order.
*If your payment does not clear my bank, there will be a $25.00 returned check fee that you must pay.
USPS (postal) money order only:
Diana Shipton
6177 Youngstown-Hubbard Road
Hubbard, Ohio
44425

We do not allow returns unless it is an extreme situation and then only at our discretion. If we do, then you will pay the return shipping with tracking and insurance and a 20% restocking fee. Your request must be within 48 hours of delivery of item, and IF I agree to a return that item must be shipped back to me within 3 business days following the above (and the following) terms.
The item must be returned via the original carrier in its original packaging included; insured for its purchased price; and must be received in the same condition as when it was shipped to you with my shop's tags or my distinctive invisible UV identifying marks intact. Original shipping and handling cost is non-refundable.
So, if a return/refund is agreed upon, it will be minus the original shipping and handling fees and minus the 20% restocking fee with you paying to cover the costs of sending it back - see above.
If these terms are not acceptable to you, then do not buy the item(s).

I also have the right to refuse service to anyone for any reason if the need arises.

I do use delivery confirmation on my packages so that I will know when your package safely arrives at your door.

I am not responsible for your package after it leaves my hands.
The Postal service is to be contacted if they damage or lose a package.
If you would like postal insurance on your package, it will cost extra - just ask and I will invoice you for the difference.

Please note:
Due to the nature of most of my products being custom, hand-crafted, one-of-a-kind, and/or vintage - there will be NO refunds/exchanges/returns so please read the product descriptions very carefully, look at the photos and ask any questions to be sure of your purchase beforehand.

* Attention * INTERNATIONAL BUYERS
Shipping fees on this store are set for the USA mainland only !
I normally DO NOT SHIP OVERSEAS, but if you are outside of the area, please email me and I will see what the cost to ship to you would be BEFORE you order.
*Import duties, taxes and other such charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility so, Please check with your country's customs office to determine what these additional costs will be BEFORE buying.any of my items.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
I will not mark merchandise values lower than they are nor will I mark them as "gifts" to try to get around this as USA and International government regulations prohibit this sort of thing.

Also, know your local laws, and please do not order anything that is illegal to for you to import.

*PLEASE - you may put desired items in your shopping cart and fill out your shipping information... to get your order on record so no one else can buy it - BUT do not pay for your order until I check on the shipping costs for your country and add them to the total.

Privacy Policy:
You are safe to order from my store as I do not sell, rent or give out your information to 3rd parties.
The checkout process is on a secure server and although you may register to save yourself time when you come back, you do not have to register to order from my store.

Payment options:
I accept PayPal, postal money order and personal checks.
You do not need a PayPal account to use your credit card - you can just click the "don't have a PayPal account? click here to pay by credit card." It's at the bottom left of the check out page.
I also offer local pick-up with a cash payment on your arrival, but let me know you are opting for this option and you must pick up your order that same day - or, if you contact me on a Monday or Tuesday, then you will pick up your order and pay in cash +tax on Wednesday.
Email me so we can make arrangements for local pick-up of your order.

Diana
Last Updated: 1 Sep 2017 11:15:56 PDT home  |  about  |  terms  |  contact
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